MOON LIGHT EXPRESS INC (“we”, “us”, or “our”) values your privacy and is committed to maintaining the confidentiality and security of the personal information you provide. As an independent, authorized third-party dealer offering broadband, cable, and satellite TV services, we are dedicated to ensuring that your experience with us is both secure and seamless.
Our role as a service provider involves connecting customers with leading internet and TV providers through tailored plans that suit your home or business needs. In the process, we collect certain personal information to facilitate service activation, billing inquiries, customer support, and promotions. We take this responsibility seriously and make every effort to protect your data and uphold your trust.
Information We Collect
Personal Identifiers: Name, address, phone number, and email.
Service-Related Information: Package selection, installation details, and service preferences.
Technical Information: IP address, browser type, device details, and usage statistics collected via cookies or similar technologies.
Communication Records: Correspondence, inquiries, and feedback submitted via forms, phone calls, or emails.
How We Use Your Information
To process service requests and complete new customer registrations.
To provide updates on installations, service appointments, and promotional offers.
To improve our website experience and understand customer preferences.
To comply with legal obligations, resolve disputes, and enforce agreements.
Data Sharing & Third-Party Involvement
As a third-party distributor, we may share essential information with our partnered service providers solely for the purpose of processing your service request or supporting your subscription. These partners are contractually bound to handle your data with confidentiality and in compliance with applicable privacy laws.
We do not sell, rent, or trade your personal data to unauthorized parties. Access to your data is strictly limited to relevant personnel and authorized partners involved in fulfilling service operations.
Data Security & Retention
We use SSL encryption, firewalls, and secure databases to protect stored data.
Data is retained only for as long as necessary to provide services, comply with legal requirements, and resolve disputes.
We regularly audit our systems to ensure ongoing compliance and data integrity.
Your Choices & Rights
You may request to view, correct, or delete your personal information at any time.
You can opt out of promotional emails or marketing communications.
You may disable cookies via your browser settings, although this may affect certain site functions.
Cookies & Tracking
Our website uses cookies to improve user experience, gather analytics, and personalize content. These cookies do not reveal your identity and can be controlled or deleted from your browser settings.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is inadvertently collected, we will take immediate steps to delete it.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We encourage you to review this page regularly to stay informed.
Contact Information
If you have any questions, concerns, or requests regarding our privacy practices, feel free to contact us at the information below:
Company: MOON LIGHT EXPRESS INC
Address: 111 E AVENUE H, HOOKS, TX 75561
Phone: 1 872-777-8980
Email: support@starcableconnect.com (or your actual email)
